🐐 No-Show Clients on Closing Day? Here’s How Title Pros Keep Their Day on Track
Title agents share how they manage late and missed closings, including grace periods, written policies, reminder systems, and scheduling best practices.
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Late arrivals at closings are one of those problems everyone recognizes but rarely agrees on how to handle. Some clients show up 10–15 minutes late, others miss the appointment entirely, and a few arrive whenever it fits their day—none of it malicious, but all of it disruptive. We asked title agents and closing professionals across the country how they actually handle this in practice: what rules they enforce, what flexibility they allow, and what they put in writing to keep their schedules from unraveling. The answers reveal a wide range of approaches—from firm cutoffs to quiet workarounds—and several patterns that consistently reduce frustration and rescheduling.
Question:
What is, if any, your “late to closing” policy? We have SO many clients either no show/no call to scheduled closings or just show up 15-30 minutes late or just show up when they feel like it. So frustrating and throws off our entire day!!!
